Volume 37 Issue 3
Sep.  2023
Turn off MathJax
Article Contents
LI Shuang, LI Pei. Influence of perceived value on consumers' purchase intention of personalized customized clothing[J]. Journal of Shanghai University of Engineering Science, 2023, 37(3): 318-325. doi: 10.12299/jsues.22-0203
Citation: LI Shuang, LI Pei. Influence of perceived value on consumers' purchase intention of personalized customized clothing[J]. Journal of Shanghai University of Engineering Science, 2023, 37(3): 318-325. doi: 10.12299/jsues.22-0203

Influence of perceived value on consumers' purchase intention of personalized customized clothing

doi: 10.12299/jsues.22-0203
  • Received Date: 2022-07-06
  • Publish Date: 2023-09-30
  • In order to study the relationship between perceived value and purchase intention in customized clothing, four independent variables were proposed, namely emotional value, functional value, social value and self-actualized value, and a theoretical model was built with satisfaction as the mediating variable and word of mouth as the moderating variable. Factor analysis, correlation analysis and regression analysis were used for empirical analysis. The results show that emotional value, functional value, social value and self-actualized value have positive effects on purchase intention. Satisfaction plays an intermediary role between emotional value, functional value and purchase intention. Word of mouth plays a moderating role between emotional value, functional value, social value and satisfaction. The research results will enrich the theory of the influence of perceived value on consumers' purchase intention, and have guiding significance for enterprises to understand consumers' personalized customized experience.
  • loading
  • [1]
    杜荷花. 网络购物退货服务质量与消费者积极购后行为关系研究[D]. 成都: 西南石油大学, 2018.
    [2]
    陶金泽亚, 吴凤羽. 工业4.0背景下的个性化定制探讨[J] . 改革与开放,2015(21):17 − 18. doi: 10.16653/j.cnki.32-1034/f.2015.21.040
    [3]
    WAN X Y, WANG T Y, ZHANG W, et al. Perceived value of online customization experience in China: Concept, measurement, and consequences[J] . The Journal of High Technology Management Research,2017,28(1):17 − 28. doi: 10.1016/j.hitech.2017.04.002
    [4]
    刘艳. 服装大规模定制消费者接受度的研究[D]. 上海: 东华大学, 2007.
    [5]
    尚慧丽, 陈莹莹. 消费者在线服装定制的影响因素[J] . 毛纺科技,2018,46(5):62 − 66. doi: 10.19333/j.mfkj.2017060290505
    [6]
    ZHU X J, LU H Q, RÄTSCH M. An interactive clothing design and personalized virtual display system[J] . Multimedia Tools and Applications,2018,77(20):27163 − 27179. doi: 10.1007/s11042-018-5912-x
    [7]
    HOLBROOK M B, HIRSCHMAN E C. The experiential aspects of consumption: Consumer fantasies, feelings, and fun[J] . Journal of Consumer Research,1982,9(2):132 − 140. doi: 10.1086/208906
    [8]
    ZEITHAML V A. Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence[J] . Journal of Marketing,1988,52(3):2 − 22. doi: 10.1177/002224298805200302
    [9]
    NA K J, HOLLAND R, SHACKLETON J, et al. The effect of evaluation criteria on design attributes and brand equity in the product evaluation process[J] . Journal of Brand Management,2008,16:195 − 212.
    [10]
    ABDULLAH D, JAYARAMAN K, KAMAL S B M. A conceptual model of interactive hotel website: The role of perceived website interactivity and customer perceived value toward website revisit intention[J] . Procedia Economics and Finance,2016,37:170 − 175. doi: 10.1016/S2212-5671(16)30109-5
    [11]
    YOO J, PARK M. The effects of e-mass customization on consumer perceived value, satisfaction, and loyalty toward luxury brands[J] . Journal of Business Research,2016,69(12):5775 − 5784. doi: 10.1016/j.jbusres.2016.04.174
    [12]
    MORRIS B, HOLBROOK M B. Special session summary: Consumer value-a framework for analysis and research[J] . Advances in Consumer Research,1996,23:138 − 142.
    [13]
    SWEENEY J C, SOUTAR G N, JOHNSON L W. Retail service quality and perceived value: A comparison of two models[J] . Journal of Retailing and Consumer Services,1997,4(1):39 − 48. doi: 10.1016/S0969-6989(96)00017-3
    [14]
    SHETH J N, NEWMAN B I, GROSS B L. Why we buy what we buy: A theory of consumption values[J] . Journal of Business Research,1991,22(2):159 − 170. doi: 10.1016/0148-2963(91)90050-8
    [15]
    MERLE A, CHANDON J L, ROUX E. Understanding the perceived value of mass customization: The distinction between product value and experiential value of co-design[J] . Recherche et Applications en Marketing,2008,23(3):27 − 50. doi: 10.1177/205157070802300303
    [16]
    ATAKAN S S, BAGOZZI R P, YOON C. Make it your own: How process valence and self-construal affect evaluation of self‐made products[J] . Psychology & Marketing,2014,31(6):451 − 468.
    [17]
    TRENTIN A, PERIN E, FORZA C. Increasing the consumer-perceived benefits of a mass-customization experience through sales-configurator capabilities[J] . Computers in Industry,2014,65(4):693 − 705. doi: 10.1016/j.compind.2014.02.004
    [18]
    CZEPLEL J A, ROSENBERG L J. Consumer satisfaction: concept and measurement[J] . Journal of the Academy of Marketing Science,1977,5(3):403 − 411. doi: 10.1007/BF02722070
    [19]
    何建民, 潘永涛. 顾客感知价值、顾客满意与行为意向关系实证研究[J] . 管理现代化,2015,35(1):28 − 30. doi: 10.3969/j.issn.1003-1154.2015.01.010
    [20]
    SALEEM A, GHAFAR A, IBRAHIM M, et al. Product perceived quality and purchase intention with consumer satisfaction[J] . Global Journal of Management and Business Research,2015,15(1):21 − 28.
    [21]
    HAN D C, WANG Y Z, XU H. Service customization, customer perceived value, and satisfaction: From the perspective of customers' self-efficacy[C]//Proceedings of the International Conference on Service Systems and Service Management (ISSSM 2011). Tianjin: IEEE, 2011: 1 − 4.
    [22]
    DUHAN D F, JOHNSON S D, WILCOX J B, et al. Influences on consumer use of word-of-mouth recommendation sources[J] . Journal of the Academy of Marketing Science,1997,25(4):283 − 295. doi: 10.1177/0092070397254001
    [23]
    MOURALI M. A model of consumer preference for interpersonal information search[D]. Montreal: Concordia University, 2001.
    [24]
    SHAFIQ R, RAZA I, ZIA-UR-REHMAN M. Analysis of the factors affecting customers purchase intention: The mediating role of perceived value[J] . African Journal of Business Management,2011,5(26):10577 − 10585.
    [25]
    JAYACHANDRAN S, HEWETT K, KAUFMAN P. Customer response capability in a sense-and-respond era: The role of customer knowledge process[J] . Journal of the Academy of Marketing Science,2004,32(3):219 − 233. doi: 10.1177/0092070304263334
    [26]
    KUO Y F, WU C M, DENG W J. The relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added services[J] . Computers in Human Behavior,2009,25(4):887 − 896. doi: 10.1016/j.chb.2009.03.003
    [27]
    ZEITHAML V A, PARASURAMAN A, BERRY L L. Problems and strategies in services marketing[J] . Journal of Marketing,1985,49(2):33 − 46. doi: 10.1177/002224298504900203
    [28]
    CRONIN J J, BRADY M K, HULT G T M. Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments[J] . Journal of Retailing,2000,76(2):193 − 218. doi: 10.1016/S0022-4359(00)00028-2
    [29]
    王建军, 王玲玉, 王蒙蒙. 网络口碑、感知价值与消费者购买意愿: 中介与调节作用检验[J] . 管理工程学报,2019,33(4):80 − 87.
    [30]
    杜新丽. 网络消费行为影响因素与网上商店营销策略研究[J] . 河南社会科学,2009,17(2):214 − 217. doi: 10.3969/j.issn.1007-905X.2009.02.057
    [31]
    曹宵情, 鲁成. 色彩感知价值维度构建、简约量表开发与检验[J] . 丝绸,2020,57(5):35 − 41. doi: 10.3969/j.issn.1001-7003.2020.05.007
    [32]
    戴雨仟, 陈于依澜, 刘晓刚. 服装品牌色彩显著度对品牌忠诚的作用机制[J] . 丝绸,2021,58(9):80 − 85. doi: 10.3969/j.issn.1001-7003.2021.09.013
    [33]
    金立印. 基于品牌个性及品牌认同的品牌资产驱动模型研究[J] . 北京工商大学学报(社会科学版),2006(1):38 − 43. doi: 10.16299/j.1009-6116.2006.01.008
    [34]
    SWEENEY J C, SOUTAR G N. Consumer perceived value: The development of a multiple item scale[J] . Journal of Retailing,2001,77(2):203 − 220. doi: 10.1016/S0022-4359(01)00041-0
    [35]
    杜美玲. 产品类别、感知风险对口碑信息源选择影响的实证研究[D]. 长沙: 中南大学, 2006.
  • 加载中

Catalog

    通讯作者: 陈斌, bchen63@163.com
    • 1. 

      沈阳化工大学材料科学与工程学院 沈阳 110142

    1. 本站搜索
    2. 百度学术搜索
    3. 万方数据库搜索
    4. CNKI搜索

    Figures(1)  / Tables(8)

    Article Metrics

    Article views (368) PDF downloads(48) Cited by()
    Proportional views
    Related

    /

    DownLoad:  Full-Size Img  PowerPoint
    Return
    Return