Assessment Method for Customer Satisfaction Based on Uncertain Information and Credibility Theory

SHAO Minzhi

doi:10.3969/j.issn.1009-444X.2015.02.011

Volume 29 Issue 2

Jun. 2015

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Article Navigation > Journal of Shanghai University of Engineering Science > 2015 > 29(2): 144-150

SHAO Minzhi. Assessment Method for Customer Satisfaction Based on Uncertain Information and Credibility Theory[J]. Journal of Shanghai University of Engineering Science, 2015, 29(2): 144-150. doi: 10.3969/j.issn.1009-444X.2015.02.011

Citation:

SHAO Minzhi. Assessment Method for Customer Satisfaction Based on Uncertain Information and Credibility Theory[J]. Journal of Shanghai University of Engineering Science, 2015, 29(2): 144-150. doi: 10.3969/j.issn.1009-444X.2015.02.011